Healthcare
SHARED DECISION-MAKING
research - strategy - service & graphic design
WHAT
Developed a set of tools for patients and providers to tailor post-surgery pain management
WHEN
Phase 1: January - March 2018
Phase 2: October 2018 - March 2019
ROLE
On Phase 1, I was part of the master of design students team (5 students in total). On Phase 2, I did a collaborative master thesis with another student, Prachi Bhagane. I have conducted the methods and developed everything shown in this summary collaboratively.
METHODS
Exploratory Research: Observations, contextual inquiries, survey, semi-structured interviews, workshop;
Design: Brainstorming, sketching, prototyping, feedback sessions;
Evaluation: Feedback sessions, focus groups, evaluation survey, role-playing
PROBLEM AREA
DESIGN PROCESS
RESEARCH - DISCOVER
SUMMARY - DEFINE
DESIGN
EVALUATION
SYNTHESIS
IDEATION
INSIGHTS & OPPORTUNITIES
Pre-operative hold
PROBLEM AREA
The US has 5% of the world’s population
yet, consumes 80% of the world’s prescription opioids
Centers for Disease Control and Prevention. August 30, 2017. Available at: https://www.cdc.gov/drugoverdose/data/prescribing.html. Retrieved Oct 7, 2018.
PROJECT CONTEXT
Prescription opioids have a significant role in the opioid epidemic.
Generally, opioids are prescribed in large quantities to make life easier for patients, so they don’t feel much pain and do not have to refill prescription during their recovery.
But when someone takes opioids after a surgery for a week, their likelihood of addiction is pretty high. And if they do not dispose of those pills, that can contribute to the epidemic.
How Might We...
...better support the interactions between
patients and providers to make
pain management decisions?